Introduction

Zo's Good Burger ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us online or in-store. By using our services, you agree to the terms outlined below.

Information We Collect

We may collect the following types of information:

• Personal Information: Names, email addresses, phone numbers, and payment details, provided through order processing, loyalty programs, or contact forms.
• Browser and Device Information: IP addresses, browser type, and device data collected via analytics tools (e.g., pixels).

This data is collected directly from you or through our trusted third-party partners, including Toast, DoorDash, and Uber Eats.

How We Use Your Information

We use the information we collect to:

• Process online and in-store orders.
• Provide customer support and address inquiries.
• Manage loyalty programs and rewards through our partner, Toast.
• Send marketing communications, including promotions and updates.
• Improve our website, services, and overall customer experience.

Sharing Your Information

We may share your information with:

• Third-Party Vendors: Toast for loyalty program management, and DoorDash or Uber Eats for delivery services.
• Service Providers: Partners who assist with payment processing, analytics, or marketing tools.

We do not sell or rent your personal information to third parties for their independent use.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and deliver targeted advertising. By using our website, you consent to the use of cookies as described in this policy.

You can adjust your browser settings to manage or block cookies, but this may impact some website features.

Data Security

We prioritize the security of your personal information:

• Data is encrypted during transmission and storage using industry-standard methods.
• Our website is protected with HTTPS to ensure secure browsing.
• Third-party systems like Toast are used to store and manage data securely.

Your Privacy Rights

You have the following rights regarding your personal data:

• Access and Manage Information: Customers can log in to their Toast profiles to access, update, or delete their information.
• Opt-Out of Marketing: You may unsubscribe from email communications or remove your phone number from text campaigns at any time.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted directly on this page with the effective date at the top.

Contact Us

For privacy-related inquiries or general customer support, please email us at hello@zosgoodburger.com.